One of the most useful systems to streamline your business is having a Standard Operating Procedures (SOP) manual.
This manual lists the all the tasks that are essential for your business success, how to do these tasks, and who is responsible for the tasks listed. The SOP makes it easy to find out what policies and procedures are in place to handle repetitive situations/tasks. SOP's are what you believe to be the most efficient, most effective way to do that operation. SOP's help a business have predictable end results, something that can be repeated again and again.
We verify your company SOP's through onsite property inspections, to see if they are being followed, and provide assistance with SOP development using best practices commonly used throughout the hospitality industry today.