top of page

NEWS & UPDATES


JANUARY 2026 - NEWSLETTER COMMON HOTEL FRAUD
CASH SKIMMING Cash skimming is one of the most common types of fraud in the hospitality industry. Front desk associates and bartenders often accept cash payments for market and lounge sales, but fail to ring them up and keep the cash. Cash paying guests, whereby a key is issued without recording into the hotel PMS system or converting to a complimentary room is a common occurrence at the hotel front desk. Credit card fraud is more sophisticated requiring system manager leve


NOVEMBER 2025 - NEWSLETTER SEGREGATION OF DUTIES
SEGREGATION OF DUTIES Segregation of Duties Defined Segregation of duties is critical to effective internal control because it reduces the risk of mistakes and inappropriate actions. Adequate segregation of duties reduces the likelihood that errors both intentional and unintentional, will remain undetected by providing for separate processing by different individuals at various stages of a transaction and for independent reviews of the work performed. The basic idea underlyi


FALL 2024 - NEWSLETTER INTRODUCING REMOTELY CONDUCTED INTERNAL CONTROL AUDITS
Introducing remotely conducted hotel internal control audits. Additional Benefits of Remote Audits Low Cost (no travel fees saves nearly...


SEPTEMBER 2024 - NEWSLETTER CASH CHANGE ORDERS AND MAIN SAFE VARIANCES
CASH CHANGE ORDERS AND NON-RECORDED MAIN SAFE VARIANCES Cash Bank Counts Front Desk, Food & Beverage, and Main Safe Counts should be...


JANUARY 2024 - NEWSLETTER PURPOSE OF HOTEL INTERNAL AUDITS
WHAT IS THE PURPOSE OF HOTEL INTERNAL AUDITS Provides Objective Insight By providing an independent and unbiased view, the internal...


NOVEMBER 2023 - NEWSLETTER WHY INTERNAL AUDITS MATTER
WHY INTERNAL AUDITS MATTER The role of internal audit is to provide independent assurance that an organization’s risk management,...


WHAT WE SEE
CASH SKIMMING Cash skimming is one of the most common types of fraud in the hospitality industry. Front desk associates and bartenders...


HOTEL FRAUD AND EMPLOYEE ABUSE
COMMON FRAUD AT HOTEL FRONT DESKS Cash skimming is one of the most common types of fraud in the hospitality industry. Front desk...


WHY JOB DESCRIPTIONS AND STANDARD OPERATING PROCEDURES MATTER?
WHY DO JOB DESCRIPTIONS MATTER? Every employer should understand the importance of job descriptions and standard operating procedures...


WHY INTERNAL AUDITS ARE IMPORTANT
HERE ARE SOME IMPORTANT REASONS INTERNAL AUDITS ARE IMPORTANT Provides objective insight By providing an independent and unbiased view,...
bottom of page